Terms of service

 

These Terms (the "Terms") set forth the conditions for use of "ZUKAI Store" (the "Service," which includes the individual products and services sold within ZUKAI Store), provided by ZUKAI Inc. (the "Company"). These Terms apply to all users and registration applicants (each as defined in Article 2) of the Service. Users and registration applicants are kindly requested to read these Terms carefully before using the Service.

 

Article 1 (Application)

1. These Terms are intended to define the conditions of provision of the Service and the rights and obligations between the Company and Users with respect to the use of the Service, and shall apply to all matters relating to the use of the Service between the User and the Company (regardless of the type of device used, such as PCs or mobile devices, and regardless of the type of website, smartphone application, platform, operating system, etc.).

2. If the Company posts individual or supplementary provisions concerning the Service (the "Individual Supplementary Provisions") on the Service screen or the Company Website (as defined in the following article), or sends Individual Supplementary Provisions to Users by email or other means, such Individual Supplementary Provisions shall also constitute a part of these Terms. In the event of a conflict between such Individual Supplementary Provisions and these Terms, the Individual Supplementary Provisions shall prevail.

 

Article 2 (Definitions)

The following terms used in these Terms shall have the meanings set forth below.

(1) "Company Website": The website operated by the Company that provides the Service (https://zukai.co/collections/allitems).

(2) "Registration Applicant": A person who wishes to register as a member of the Service in order to use the Service.

(3) "User": A person who uses the Service, being an individual or legal entity that has completed member registration for the Service in accordance with Article 4. In the case of a corporate User, the acts of its members shall be deemed acts of the User, and these Terms shall apply accordingly.

(4) "Product": Digital data, licenses, and services (including all accompanying items) that can be purchased on the Company Website.

(5) "User-Created Content": Diagrams or other content created by a User using a Product.

(6) "Intellectual Property Rights": All patent rights, utility model rights, trademark rights, design rights, copyrights (including the rights set forth in Articles 27 and 28 of the Japanese Copyright Act), and other intellectual property rights (including the rights to apply for, register, renew, or extend such rights) under the laws of any country, state, region, or jurisdiction.

(7) "Anti-Social Forces": Organized crime groups (boryokudan), members of organized crime groups, persons for whom less than five years have passed since they ceased to be members of an organized crime group, quasi-members of organized crime groups, companies related to organized crime groups, corporate racketeers (sokaiya), groups engaging in criminal activities under the pretext of social or political activism, organized crime groups specializing in intellectual crimes, and any other groups or members thereof engaged in anti-social activities.

(8) "Laws and Regulations": A general term for laws, cabinet orders, ordinances, rules, orders, by-laws, guidelines, and other regulations.

 

Article 3 (Amendment of These Terms)

1. The Company may amend these Terms in the following cases when the Company deems it necessary:

(1) When the amendment of these Terms conforms to the general interest of Users; or

(2) When the amendment of these Terms is not contrary to the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the content after the amendment, the content of the amendment, and other circumstances relating to the amendment.

2. In the case of the preceding paragraph, the Company shall, at least two weeks prior to the effective date of the amended Terms, post on the Company Website or the Service the fact that these Terms will be amended, the content of the amended Terms, and the effective date thereof, or notify Users by electromagnetic means such as email.

3. In addition to the provisions of the preceding two paragraphs, the Company may amend these Terms by obtaining the User's consent through a method designated by the Company.

4. If a User uses the Service after the amendment of these Terms, the User shall be deemed to have consented to the amended Terms.

 

Article 4 (User Registration)

1. A Registration Applicant shall apply for User registration by agreeing to comply with these Terms and providing the Company with certain information designated by the Company (the "Registration Information") in the manner specified by the Company.

2. A Registration Applicant must not apply for registration if any of the following items applies, and must immediately notify the Company if any such item comes to apply during the term of these Terms. If the Company determines that a Registration Applicant falls under or may fall under any of the following items, the Company may refuse such registration without prior or subsequent notice. The Company shall not be required to disclose the reason for refusing registration.

(1) The applicant does not satisfy the requirements set forth in this Article or other registration requirements designated by the Company;

(2) All or part of the Registration Information provided to the Company contains false statements, errors, or omissions;

(3) The applicant is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of his/her legal representative, guardian, curator, or assistant;

(4) The applicant has been or is likely to be convicted in a criminal trial;

(5) The applicant belongs or has belonged to Anti-Social Forces, or has any interaction or involvement with such forces;

(6) The applicant has previously violated a contract or other agreement with the Company, or has been refused or had registration revoked for the Service or other services of the Company, or is a related party thereof;

(7) The applicant has performed or is likely to perform acts that violate these Terms; or

(8) Any other case in which the Company deems registration inappropriate.

3. When a minor purchases a Product on the Service, except in cases where payment is made using property whose disposal has been permitted by his/her legal representative without specifying its purpose (e.g., pocket money), the minor shall apply for User registration after obtaining the consent of his/her legal representative. When a minor applies for User registration, the consent of the legal representative for User registration of the Service, agreement to these Terms, and execution of the Service Agreement shall be deemed to have been obtained.

4. If a User of this site who was a minor at the time of agreeing to these Terms uses the Service after reaching the age of majority, the User shall be deemed to have ratified all legal acts relating to the Service.

5. The Company shall determine, at its discretion, whether to approve the registration of a Registration Applicant, and shall notify the Registration Applicant if registration is approved. Registration of the Registration Applicant shall be completed when the Company gives the notice in this paragraph, and the Company shall, at the same time as the completion of registration, grant the Registration Applicant a User ID and password.

 

Article 5 (Formation of Use Agreement and Purchase)

1. When a User agrees to these Terms and purchases the Service through the method designated by the Company, a service use agreement (the "Service Agreement") containing the provisions of these Terms shall be formed between the User and the Company, and the User may use the Service (limited to what has been purchased) within the scope set forth in these Terms.

2. The User shall pay the consideration for the Service in accordance with the content of the selected category, in accordance with the payment method and timing separately determined by the Company.

3. If a User delays payment of the consideration for the Service, the User shall pay the Company late payment damages at an annual rate of 14.6% until the consideration is paid in full.

4. The Company may use third-party payment processing services for the settlement and information processing of payments related to the Service. The Company shall not be liable for any disputes, claims, lawsuits, infringement of rights, or damages arising from or related to the use of third-party payment processing services.

 

Article 6 (Intellectual Property Rights)

1. All Intellectual Property Rights relating to the Service (including Products downloaded by Users, but excluding User-Created Content) belong to the Company or the parties who have licensed their use to the Company. The execution of the Service Agreement or the licensing of the use of the Service does not constitute a license to use the Intellectual Property Rights relating to the Service.

2. Except as expressly permitted in these Terms, separately permitted by the Company on the Company Website, or as constituting "quotation" as defined in Article 32, Paragraph 1 of the Japanese Copyright Act, Users may not reproduce, sell, publish, or otherwise use Products such as business model diagrams beyond the scope of personal use. Commercial use of Products shall be governed by the provisions of the Appendix.

 

Article 7 (Scope of License / Appendix)

1. The Company licenses Users to use Products within the scope set forth in the Appendix, depending on the category purchased (Individual, Corporate-Internal, or Corporate-External).

2. By purchasing a corporate category, Users may permit all officers, employees, and members belonging to the User to use the Products within the scope set forth in these Terms and the Appendix.

 

Article 8 (User Obligations)

1. Users shall use the Service in accordance with these Terms and the conditions of use of the Service or instructions for use specified on the Company Website.

2. Users warrant the accuracy of the Registration Information and all other information provided to the Company during the term of the Service Agreement. If there is any change to the Registration Information, the User shall notify the Company of such change without delay through the method designated by the Company.

3. Users shall, at their own responsibility, properly manage and store the User ID and password relating to the Service, and shall not allow third parties to use them, or lend, transfer, change the name of, or sell them. When the Company confirms that the User ID and password match, the Company shall deem that the User registered as the holder of such User ID and password has used the Service, and the User shall acknowledge and agree to this in advance.

4. Users shall be solely responsible for any damages arising from inadequate management, errors in use, or use by third parties of the User ID or password, and the Company shall not be liable for any such damages, except in cases of willful misconduct or negligence on the part of the Company.

5. If a User discovers that the User ID or password relating to the Service has been stolen or used by a third party, the User shall immediately notify the Company and follow the instructions of the Company.

 

Article 9 (Prohibited Acts)

Users shall not perform any of the following acts in connection with the use of the Service.

(1) Acts that violate these Terms;

(2) Redistribution or resale of Products (if a User's group company or customer needs to use a Product, please make a separate purchase);

(3) Processing or modifying Products for use (excluding processing such as input or editing intended by the nature of the Product, and modifications within the scope permitted in the Appendix);

(4) Using User-Created Content for products, services, media, etc. for sale purposes;

(5) Using User-Created Content for the purpose of operating a website or service that lists business models, or publishing books, or developing or operating products or media whose main content is the viewing or use of User-Created Content;

(6) In violation of the Appendix, providing User-Created Content for external viewing without credit notation;

(7) Acts useful or considered useful to the Company's competitors;

(8) Reproducing, distributing, or disclosing any part of the Service beyond the scope permitted by these Terms;

(9) Using the Service for commercial purposes or for the purpose of providing benefits to third parties, except within the scope permitted in the Appendix, as expressly permitted in these Terms, or as separately permitted by the Company;

(10) Acts that violate Laws and Regulations or relate to criminal acts;

(11) Fraud or threats against the Company or third parties;

(12) Acts contrary to public order and morals;

(13) Acts relating to anti-social activities, or providing benefits to Anti-Social Forces;

(14) Acts that infringe the Intellectual Property Rights, portrait rights, privacy rights, honor, or other rights or interests of the Company or third parties;

(15) Defaming the Company or third parties;

(16) Creating or using, by means of a Product, information that falls under or that the Company determines falls under the following:
1. Information containing expressions that defame the honor or credibility of the Company, other Users, or other third parties;
2. Information containing violent or cruel expressions;
3. Information containing sexual or obscene expressions;
4. Information containing expressions that promote discrimination;
5. Information containing expressions that promote suicide or self-harm;
6. Information containing expressions that promote inappropriate use of drugs;
7. Information containing anti-social expressions;
8. Information seeking the dissemination of information to third parties, such as spam or chain mail;
9. Information containing illegal solicitation, advertising, etc.;
10. Information containing expressions that cause discomfort to others;
11. Information containing computer viruses or other harmful computer programs;
12. Information for the purpose of missionary work or religious solicitation;

(17) Acts that place an excessive burden on the Company's networks or systems;

(18) Unauthorized access or attempted unauthorized access to the Company's networks or systems;

(19) Impersonating a third party, falsely representing one's relationship with another person or organization, or hiding or attempting to hide one's identity;

(20) Acts that cause disadvantage, damage, or discomfort to the Company or third parties;

(21) Acts that interfere with the operation of the Service, or that damage or threaten to damage the credibility of the Company;

(22) Modifying, deleting, decompiling, disassembling, or reverse engineering programs related to the Service or the Company Website, or determining the site architecture of the Company Website using network monitoring or detection software;

(23) Acts that interfere with or impair the integrity or security of the Service's systems, or attempts to decipher transmissions to or from the servers running the Service;

(24) Uploading invalid data, viruses, worms, or other software agents through the Service;

(25) Acts that directly or indirectly cause or facilitate any of the preceding acts; and

(26) Other acts that the Company deems inappropriate.

 

Article 10 (Modification, Suspension, and Interruption of the Service)

1. The Company may, at its discretion, modify the content of the Service or terminate its provision. If the Company terminates the provision of the Service, the Company shall notify Users in advance.

2. The Company may temporarily suspend or interrupt the provision of all or part of the Service (including download restrictions on Products after updates) without prior notice to Users in any of the following cases:

(1) When regular or emergency inspection or maintenance of the computer systems related to the Service is to be performed;

(2) When the provision of the Service becomes difficult due to failures of computers or communication lines, operational errors, excessive concentration of access, unauthorized access, hacking, or other unforeseen factors;

(3) When security issues arise relating to the Service;

(4) When operation of the Service becomes impossible due to force majeure such as earthquakes, lightning, fires, wind and water damage, power outages, natural disasters, or epidemics of diseases or infections;

(5) When lawful operation of the Service becomes difficult; or

(6) Other cases where the Company reasonably determines that suspension or interruption of the Service is necessary.

3. The Company shall not be liable for any damages incurred by Users due to measures taken by the Company under this Article, except in cases of willful misconduct or negligence on the part of the Company.

 

Article 11 (Termination)

1. If a User falls under any of the following items, the Company may temporarily restrict the User's use of the Service (including download restrictions on Products after updates) or terminate the Service Agreement, without prior notice or demand to the User:

(1) The User has violated any provision of these Terms or any matter warranted (the proviso to Article 541 of the Japanese Civil Code shall not apply);

(2) The User falls under any of the grounds for refusal of registration set forth in Article 4, Paragraph 2;

(3) The User has suspended payment or become unable to make payment, or there has been a petition for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, or similar proceedings;

(4) The User has died, or has been subject to a decision for the commencement of guardianship, curatorship, or assistance;

(5) There has been no response for seven days or more to inquiries or other communications from the Company seeking a response; or

(6) Any other case where the Company determines that the User is unsuitable.

2. If a User falls under any of the items in the preceding paragraph, the User shall, as a matter of course, lose the benefit of time with respect to all obligations owed to the Company, and shall immediately pay all such obligations to the Company.

3. As a result of measures taken by the Company under this Article, restrictions on use such as restrictions on use of the Service or download restrictions on updated versions shall apply to the User.

4. The Company shall not be liable for any damages incurred by Users due to measures taken by the Company under this Article, and shall not refund the purchase price.

 

Article 12 (Disclaimer and Indemnification)

1. The Company provides the Service "as is," and makes no warranty, whether express or implied, that the Service is suitable for the User's specific purposes, has the accuracy, usefulness, truthfulness, currency, merchantability, or fitness for purpose expected by the User, or complies with Laws and Regulations.

2. The Company is not obligated to retain Registration Information or any other information of Users.

3. If there are external services that integrate with the Service, the Company shall not be liable for the management of services, information, or personal data provided by the third parties who provide such services.

4. Under no circumstances shall the Company be liable for any damages, losses, or infringement of rights arising from hacking, falsification, or other unauthorized access or use of the Service or User accounts.

5. Users shall, at their own expense and responsibility, handle and resolve any transactions, communications, or disputes arising with other Users or third parties in connection with the use of the Service, and the Company shall not be liable for any of these.

6. If the User incurs damages in connection with the Service or these Terms, and the Company is liable to the User on contractual, tort, or any other grounds, the Company shall be liable only within the scope of damages that would ordinarily arise (excluding lost profits, damages arising from special circumstances, incidental damages, indirect damages, and future damages), except in cases of willful misconduct or gross negligence on the part of the Company.

7. If the Company or its affiliates incurs losses, expenses, damages, or liabilities (including reasonable attorney's fees and court costs) in connection with the User's acts that violate these Terms, the User shall indemnify the Company in full.

 

Article 13 (Privacy)

The Company shall handle the personal information of Users in accordance with the Company's Privacy Policy (https://zukai.co/policies/privacy-policy). Users shall agree that the Company will handle personal information in accordance with this Privacy Policy.

 

Article 14 (Contact)

Communications, notifications, etc. from the Company to Users regarding the Service shall, in principle, be made through the screen of the Service or to the email address provided by the User to the Company.

 

Article 15 (Confidentiality)

1. Users acknowledge and agree that information disclosed by the Company to Users with a request for confidential treatment shall be treated as confidential, except with the prior written consent of the Company.

2. Users shall, whenever requested by the Company, in accordance with the Company's instructions, return or destroy without delay the confidential information referred to in the preceding paragraph and any documents or other recording media containing or recording such information, as well as all copies thereof.

 

Article 16 (Exclusion of Anti-Social Forces)

1. The Company and Users hereby represent that they currently do not fall under any of the following items, and warrant that they will not fall under any of them in the future:

(1) Being an organized crime group, a member of an organized crime group, a person for whom less than five years have passed since they ceased to be a member of an organized crime group, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a group engaging in criminal activities under the pretext of social activism, an organized crime group specializing in intellectual crimes, or any other equivalent person (collectively, "Organized Crime Group Members, etc.");

(2) Having a relationship in which Organized Crime Group Members, etc., are recognized as controlling management;

(3) Having a relationship in which Organized Crime Group Members, etc., are recognized as being substantively involved in management;

(4) Having a relationship in which it is recognized that Organized Crime Group Members, etc., are unjustly used, such as for the purpose of obtaining unjust profits for oneself, one's company, or third parties, or for the purpose of causing damage to third parties;

(5) Having a relationship in which it is recognized that funds, etc., are provided to, or convenience is offered to, Organized Crime Group Members, etc.; or

(6) Officers or persons substantively involved in management having relationships with Organized Crime Group Members, etc., that should be socially condemned.

2. The Company and Users warrant that they will not, by themselves or through third parties, perform any of the following acts:

(1) Violent demands;

(2) Unjust demands beyond legal responsibility;

(3) Threatening conduct or use of violence in connection with transactions;

(4) Acts that damage the credibility of the other party or interfere with the business of the other party by spreading rumors, using fraudulent means, or using force; or

(5) Other acts equivalent to the preceding items.

3. If it becomes clear that the other party falls under Organized Crime Group Members, etc., or any item in Paragraph 1, performs any act in any item in the preceding paragraph, or has made false declarations regarding the representations and warranties under Paragraph 1, the Company and Users may terminate this Agreement and related agreements without any demand to the other party, regardless of whether there is any reason attributable to themselves.

4. The Company and Users acknowledge and agree that, when this Agreement or related agreements are terminated under the preceding paragraph, they shall not be liable to compensate the other party for any damages incurred.

 

Article 17 (Prohibition of Assignment)

1. Users shall not, without the written consent of the Company, assign, transfer, pledge, or otherwise dispose of their position under the Service Agreement or any rights or obligations based on the Service Agreement to third parties.

2. If the Company assigns the business related to the Service to a third party, the Company may, in connection with such business assignment, transfer the position under the Service Agreement, rights and obligations, Registration Information, User-Created Content, and other information to the assignee of the business assignment, and Users shall be deemed to have consented in advance to such transfer by agreeing to these Terms. The same shall apply when the Company undergoes general succession through merger or company split as a disappearing or splitting company.

 

Article 18 (Severability)

Even if any provision or part of these Terms is determined to be invalid or unenforceable under Laws and Regulations, the remaining provisions or parts of these Terms shall continue to be in full force and effect, and the Company and Users shall endeavor to amend such invalid or unenforceable provision or part to the extent necessary to render it lawful and enforceable, and to ensure the intent of such invalid or unenforceable provision or part and equivalent legal and economic effect.

 

Article 19 (Governing Law and Jurisdiction)

1. The governing law of these Terms and the use of the Service shall be the laws of Japan.

2. Any disputes arising out of or in connection with these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

[Established: January 9, 2025]
[Amended: February 19, 2026]

 

Appendix (Scope of License, etc.)

1. Scope of License

The scope of the license for the Service shall be as set forth in the following table.

Category	Individual	Corporate / Internal	Corporate / External
Main Target (Examples)	Freelancers, researchers, students, individuals for learning purposes, etc.	Teams that build shared understanding and consensus within an organization (e.g., corporate planning, HR/training, schools/educational institutions, government agencies/local governments, NPOs, etc.)	Departments engaged in external public relations and outreach activities (e.g., PR/marketing, IR, public relations, educational outreach, etc.)
Owner / User of Product	Limited to the purchaser personally (1 person)	All officers, employees, and members of the purchasing entity	All officers, employees, and members of the purchasing entity
License Period	Indefinite	Same as left	Same as left
Commercial Use	Permitted * Limited to use in the purchaser's own business or activities * See Section 2 below	Permitted (use in the organization's business or activities)	Same as left
Processing / Modification of Product	Permitted * Limited to editing such as input or layout adjustment	Permitted (* Customization for the organization, such as changing to corporate colors, is permitted)	Same as left
Redistribution / Sharing of Product Itself	Not permitted * Use limited to the purchaser personally; sharing or transfer to others is not permitted	- Joint use within the purchasing entity: permitted - Redistribution, resale, or joint use outside the organization: not permitted	Same as left
Scope of Disclosure of User-Created Content	- External disclosure: permitted only to business-related parties	- Internal disclosure: permitted - External disclosure: permitted only to business-related parties	- Internal disclosure: permitted - External disclosure: permitted
Copyright Ownership	- Product: the Company - User-Created Content: the User / creator	Same as left	Same as left

 

2. Definition of Commercial Use, etc.

Users may use Products and User-Created Content according to the following definitions, depending on the category purchased (Individual / Corporate).

(1) Definition of Use Patterns (Who Uses It and How)

[Personal Business Use] (common to all categories)
Use of the Product by the purchaser personally for the purpose of carrying out business.

- Main use examples: Creating proposal materials for clients, creating internal meeting materials, personal learning, creating materials for training services or consulting work (limited to cases where the purchaser personally performs the work).

* Prohibited acts: Transferring, sharing, sending, or otherwise allowing third parties (including colleagues within the organization) to use the Product data itself (such as the original template files).

[Sharing and Joint Use within the Organization] (Corporate-Internal / External only)

Saving the Product data itself on a shared server, etc., among members within the purchasing organization, and jointly editing and using it.

(2) Scope of External Disclosure / Use (Who Sees It)

The User-Created Content (such as diagram images and materials) created may be used externally within the following scope:

[Disclosure to Business-Related Parties] (also permitted for Individual / Corporate-Internal)

Disclosure target: Specific third parties (clients, business partners, project members, judges, etc.)

- Main use examples:

- Presentation or distribution of sales materials, proposals, quotations, deliverables, and meeting materials

- Distribution of materials at training sessions or workshops (closed settings)

- Presentation materials at business contests, etc.

Conditions for disclosure: Within the scope necessary for carrying out business.

 

[General Public Disclosure] (Corporate-External only)

Disclosure target: Unspecified large number of people (general public)

- Main use examples:

- Posting on the company's own website, blog, or social media

- Posting in pamphlets or booklets produced by the company

- Posting in press releases

- Materials for open seminars in which anyone can participate

 

- Prohibited acts (common to all categories):

If the User-Created Content itself constitutes the main element of a product, service, or media (such as sale as a material collection, or operation of paid media for the purpose of showing diagrams), this is prohibited in any category.

 

3. Other Compliance Matters Regarding Use

- Credit Notation

When using for external purposes (especially for the unspecified general public), please include the following credit notation as a general rule. However, this does not apply when notation is difficult from the perspective of design or use purposes, or in proposal materials, etc., for specific recipients (notation may be omitted in such cases).

© ZUKAI Inc.

 

- Compliance with Prohibited Acts
In addition to this Appendix, please ensure compliance with the prohibited acts in each item of Article 9 of these Terms when using the Product.

 

End