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Overview

Client NPO Silent Voice
Inquiry We want to develop a tool that helps deaf and hard-of-hearing children improve their communication skills
Project overview Based on cases where miscommunication tends to arise between deaf people and between deaf and hearing people, we identified the elements for facilitating smooth communication and created a visual thinking tool aimed at fostering self-understanding, process-thinking ability, the ability to infer, and the ability to convey
Period August 2022 – March 2023

About This Project

At the request of the NPO "Silent Voice," we created a diagram tool kit for use at "Deaf Academy," an after-school day service program attended by deaf and hard-of-hearing children.


Not only for the children: at Silent Voice, where deaf and hearing people work in equal halves, this diagram tool kit is also planned to be used going forward to improve communication skills among staff.

Silent Voice (https://silentvoice.org/) is an NPO that, through its education and employment divisions, updates the relationship between deaf people (the Deaf and hard of hearing) and hearing people, continually increasing what "we can do together."

According to the people at Silent Voice, they surveyed their deaf staff and hearing staff, gathered actual cases of miscommunication (between deaf people, and between deaf and hearing people), and considered what skills children should develop through education to enable better communication with one another—which led them to this diagram tool kit (visual thinking tool), and to commissioning us.

By incorporating the diagram tool kit we created into their daily work, they will increase opportunities to foster self-understanding, process-thinking ability, the ability to infer, and the ability to convey.

Going forward, workshops using the diagram tool kit are also planned, bringing together deaf and hard-of-hearing children with hearing children, and through these interactions they aim to update communication with one another.

Here is part of the tool kit we created.

図解ツールキットの表紙。
図解ツールキットに入っている10の型の一覧。対立関係、原因と結果、やり取り、繰り返し、時間の流れ、場合分け、切り分け、分類する、比べる、展開する。それぞれに記号の見本と、どんなときに使うかの一文が添えてある。
型の使い方の例。絵本の1場面を真ん中に置き、その周りの8つのマスに、絵と文から読み取れることを書き出す。「朝寝坊した」「布団で寝ていた」のように見えるものと、「お母さんは早く起こさないといけないと焦ってる」のように見えないものを、両方書く。
同じ場面から登場人物の関係を整理した例。僕とお母さんを両向きの矢印でつなぎ、見えているものだけを一見すると対立しているように見える、と読み取る。なぜそう思ったのかも下に書き添える。
今後どのような関係になるとよいかを考えた例。僕からお母さんへ「寝坊してしまうのはなぜか自分なりに考えて共有し対策を相談する」、お母さんから僕へ「寝坊を怒るだけじゃなくどうすれば克服できるか一緒に考える」と、片方ずつの矢印に書き込んでいる。

Thank you for the commission.